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Client: UNICEF, India Country Office, New Delhi, India

Project: Global Field Support System (GFSS)

  
The United Nations Aids Control Programme has IT facilities at its regional and India country offices in New Delhi and additionally sponsors IT services for a large number of governmental such as National Aids Control Organization (NACO) and non-governmental organizations involved in the fight against HIV/AIDS. The LAN at UNAIDS India country office and NACO is of 50 nodes each, while the UNAIDS regional office has a small office network. The Internet connectivity at each of the three locations is through the fiber broadband link of Spectranet. UNAIDS in association with UNDP HIV Project co-hosts server at VSNL for a regional AIDS Intranet called YOUANDAIDS that consists of a number of AIDS related portals built around Microsoft IIS, Lotus Domino, Apache Server and Microsoft SQL Server and a messaging system based on Lotus Notes.

Since 2001, the entire IT Help Desk operations and the maintenance of YOUANDAIDS Intranet are handled by PARAMARSH with an on-site team of 5 engineers and a Help Desk operator. The services provided include maintenance of network, system and email administration, equipment maintenance, client support, technical consulting and a round the clock remote monitoring and maintenance of the server co-hosted at VSNL.