The United Nations Development Programme office in New Delhi has an extensive IT infrastructure consisting of a 200 node LAN. The organization has around 150 desktop PCs of various international brands, 50 LaserJet printers, scanners and around 8 servers for database, email, proxy and web services. UNDP uses RF link to NIC for Internet connectivity. The email is based on Netscape Mail and the operating environment is Windows NT and Novell Netware.

Since 1998, the entire IT Help Desk operations are handled by PARAMARSH with an on-site team of 2 engineers and a Help Desk operator. The services provided include maintenance of network, system administration, equipment maintenance, client support and technical consulting.